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We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

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Customer Reviews

Overall Rating:

256 Review(s)
4.92
Alexis R W December 12, 2023
Made it easy for first time home buyer.
Reply from Gerald Heiderscheit: I'm incredibly grateful for your kind review, Alexis. Helping first-time home buyers navigate through the process with ease is a priority for me and Primary Residential Mortgage, Inc. Your 5-star rating validates the effort we put into making this experience smooth for you. Thank you once again and remember, I'm always here if you need any mortgage assistance in the future.
Shauna R December 8, 2023
Can’t think of anything right now. Always good to work with you.
Reply from Gerald Heiderscheit: I’m truly grateful for the opportunity to work with you, Shauna. Hearing that you had a positive experience with our services at Primary Residential Mortgage, Inc. is the best thing we could hope for! Your review means a lot to us. Thank you for trusting us with your mortgage needs. Looking forward to serving you again in the future.
Shauna R November 26, 2023
Working with Gerald is always a pleasure. PRMI is always on top of their loans!
Reply from Gerald Heiderscheit: Thank you very much for your positive review, Shauna! I'm thrilled to hear that your experience with us at Primary Residential Mortgage, Inc. has been consistently positive. We make it our commitment to stay on top of our loans and provide the best service for our customers. Look forward to working with you again in the future.
Kayla Ayres October 25, 2023
We worked with Ashley, and she was far past Amazing with everything she did for us. She walked step by step through the process with us and stay determined no matter what was thrown at her. We will be forever grateful for all her hard work to help us get our forever home!
Kayla A October 24, 2023
We worked with Ashley Williams and she was absolutely AMAZING!!! She worked so hard and was really here for literally everything and walked us through each step of the buying process and even when we felt defeated, she worked even harder. We are so grateful for all her hard work!!!
Reply from Gerald Heiderscheit: Thank you for taking the time to share your experience, Kayla. I'm pleased to hear that Ashley was able to guide you through the buying process and provide the support needed, even in challenging times. Each team member at Primary Residential Mortgage, Inc. strives to deliver the highest level of service and it sounds like Ashley was successful in that endeavour. It's concerning to see a 3-star rating, however. If there were aspects of our service that did not meet your expectations, I would appreciate the opportunity to understand them better. Your feedback can help us improve. Thanks once again for your valuable input.